The Managing Director and Chief Govt Officer of Airtel Nigeria, Mr. Segun Ogunsanya, has recognized key methods that enterprise house owners and leaders might undertake to be resilient in occasions of disaster and challenges.
He listed a few of the methods to incorporate empathy, function, imaginative and prescient, integrity, good communication abilities and referred to as on enterprise leaders to domesticate the qualities if they have to succeed and obtain outcomes throughout turbulent occasions.
Talking throughout the not too long ago concluded Enterprise Roundtable of Advertisers Affiliation of Nigeria (ADVAN), which held just about, Ogunsanya provided sensible ideas leaders might undertake within the occasion of a serious disaster such because the COVUD-19 international pandemic.
He mentioned leaders mustn’t ever be in denial every time there’s a disaster, noting that enterprise managers and chief executives have to be daring, decisive and may instantly confront any disaster scenario whereas demonstrating skill to deal with advanced scenario.
In accordance with him, the power to reveal empathy as a pacesetter is crucial at a time the place emotions of uncertainty are at an all-time excessive, stressing the necessity for leaders to confront actuality and never lose the essence of the organisation’s function throughout disruptive occasions.
Talking on the significance of excellent communication abilities, the CEO said that each chief ought to be capable of clearly talk the organisation’s function and imaginative and prescient, figuring out this as an avenue to reveal dedication while creating alternative to develop and develop relationship with folks inside the organisation.
“Good management entails speaking successfully. As a person occupying a management place, most particularly throughout turbulent interval, it’s good to consistently talk together with your folks. It is very important go away the communication channels open. By speaking, you aren’t solely constructing belief but additionally opening an avenue for collective contributions and this can drive engagement and options”, Ogunsanya said.
Discussing the essence of sustaining integrity in a office, he mentioned chief should uphold sturdy ethical and moral ideas, together with honesty, loyalty, dependability and sound judgement.
He went on to advise leaders to not be afraid to point out vulnerability because it displays humanity and compassion.
“Exhibiting vulnerability as a pacesetter will not be an indication of weak spot, it’s merely being human. An sincere chief ought to be capable of present vulnerability while additionally demonstrating compassion. One of many methods you may present compassion throughout turbulent occasions is by providing staff the chance to decide on to work from home or choose days through which they will work bodily on the workplace. Empathy and compassion not solely encourage your folks but additionally assist in constructing a collaborative surroundings,” he mentioned.
The ADVAN Chief Advertising and marketing Officer (CMO) Discussion board was birthed out of a necessity to supply the nation’s enterprise leaders with a platform to carry significant discourse on methods to higher navigate the fast-changing advertising and marketing communications and enterprise panorama. The platform has, over time, hosted a number of pertinent conversations on efficient advertising and marketing and enterprise management for the longer term.